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Advantages to Outsource:- Outsourcing is a fascinating business because in this, one takes advantage of the cost benefits and apart from this, one also saves a big amount of money. Another advantage is that one will get unhindered access to the specialized services. There is reduction when it comes to time to delivery and apart from this time zone advantages provide tremendous benefit.

Inbound Call Center services

Our reputed outsourcing company handles inbound operations of customer support and service of various organizations across the globe. We do have a high tech infrastructure apart from the skilled call center professionals. Also we do possess the modern telecommunication software that helps us in providing phone answering services 24*7.

Why Pandaje Group over other providers?

Highly professional call center agents

Our agents possess skill, knowledge and technical knowhow and can handle any type of issue related to technical support and inbound customer support service

Advanced capabilities

Our experts possess market testing and advanced reporting capabilities. We are cut above the rest because of quick reaction to conditions of market, expertise in the area of account management, distant features related to call monitoring and improved coverage related to the market.

Other positive points making us different

The other positive points that make us preferable are rich experience, round the clock support, sophisticated technology, services of high quality and guaranteed customer satisfaction.

Offshore inbound customer support

As per the recent research, a big percentage of customers do give preference to live telephone answering services over the answering machines that comprise of prerecorded messages. The fact remains that these are impersonal, inaccurate as well as cold. When the live representative answers call of the customer, the customer will use the product definitely and show brand loyalty for longer years to come.
We at Pandaje group have a big administrative set up and for this; we have invested money, effort as well as time. Apart from this, we do outsource non-core business functions like customer support [inbound]. Following are

    Company Expectations-

  • Lowering infrastructural and operational costs
  • High quality service because of experienced and dedicated resources
  • Benefit from customer satisfaction increase
  • Good productivity and high revenue by resolving queries of customer

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“After spending time with Pandaje BPO, I was really convinced about their capabilities. At Pandaje BPO, there is dynamic and competent resource providing hundred percent solutions“

- TIM JOE - TORONTO

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